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Post by thawney on Apr 24, 2023 10:14:40 GMT
Hello, when I try to export data the app can't seem to do so. Uploading to Google drive does nothing and other apps say can't share an empty file. Is there something I'm doing wrong? We are definitely recording race data
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Post by Rowan on Apr 24, 2023 10:23:31 GMT
Hi,
The file is called eChook-log.csv and is stored in your phones download folder - you should be able to find it easily with a file explorer app (Google Files, ES, etc) if the sharing function isn't working.
Could I ask which version of Android you're using?
Thanks,
Rowan.
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Post by thawney on Apr 26, 2023 12:01:49 GMT
We are currently using an old android 10 phone and the file is nowhere to be seen in downloads for some reason. Works on the 4 other android phones we've tried though so could be the phone
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Post by Rowan on Apr 27, 2023 7:38:31 GMT
In the app, top left corner, does it show a file size for the log file? If that displays >0kb, it's directly referencing a file in the phones downloads folder so really should be there...
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